Thank you for visiting cotanova.com. Cotanova is committed to protect your privacy.
By using this site, you agree to the terms of our policy.
What Personal Information is collected depending on how you use Cotanova, we may ask you to share personal information with us. Whether you choose to give Cotanova information is completely up to you, but keep in mind that if you withhold information, you may not be able to use some of our services.
When Personal Information is Collected, Cotanova will ask you for information, including some personal information, if you use one of several services:
Making a purchase. When you buy something on Cotanova.com, you have to provide a billing address, phone number, shipping address, and credit card information. We are not storing your credit card information (card number, expiration date etc.) however we need to store your billing address and shipping address.
When signing up to receive newsletters, promotions, or other marketing materials.
How Cotanova Protects Your Information We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:
We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
How Cotanova Uses Your Personal Information Cotanova collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates. You can opt out of delivery at any time. Look at the end of the email for instructions on how to remove yourself from the mailing list.
Who Views Your Personal Information Cotanova may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.
Some personal information is stored on servers owned by other companies. Only Cotanova has the right to access this information. We currently share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users.
Squarespace Our online shop is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement here:
Blog Comments and User Content Posted to the Website If you post any Comments or User Content on the Website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post in this forum.
Social Media The Website provides users the opportunity to interact and post content through various social media sites including, but not limited to, Instagram, Facebook, and Pinterest. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Each social media site has its own privacy policies which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post in this forum.
Making a Purchase When you buy something on Cotanova.com, you have to supply a billing address, phone number, shipping address, and credit card information.
Children Under 13 You can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service that asks for personal information. Our site is not designed for children. We do not wish to collect personal information from children under 13. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.
Cookies on Cotanova.com We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.
If you would like to opt out of advertisers' cookies that track anonymous information.
Security We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
277 Santo Tomas Ave,
Costa Mesa, CA 92627
+1 619 754 0190
Last Update: November 1, 2016